30 Since being established in April 2021, Homecare Team Ltd has been providing its excellent suite of services to vulnerable people of all ages with a variety of complex care needs. Centred around the core value of respecting an individual’s choice to remain as independent as possible, the team here do their very best to give support in any way that they can, allowing individuals to complete those daily tasks at home that give them the feeling of true independence. Manager Sameera Shahid tells us more. Domiciliary care provider Homecare Team Ltd offers palliative care services throughout the Bolton area, with its services ranging from simple pop-ins to check up through to comprehensive roundthe-clock care. Led by a management team with more than two decades of experience spanning both the field and the office side of operating a business such as this, Homecare Team is, at its very core, a friendly company dedicated to extending a helping hand. This applies not only to the impacted individuals themselves, but also to their families. Since first setting out on this journey a little over three years ago, the values of Homecare Team have not changed at all. Rather, they have grown stronger and deeper, and in a relatively short amount of time, have made this business a kind and resilient enterprise with people at the very core. For Manager Sameera Shahid, one of the most important factors in the ongoing success of this business has been its compassionate and understanding team. As she explains, “their passion to support individuals makes Homecare Team what it is today.” All members of staff working for Homecare Team share a number of defining characteristics, including being compassionate, understanding, flexible, passionate, and incredibly trusted. Moreover, many members of this team can speak multiple languages, an incredibly beneficial skill when it comes to operating in a region that is as culturally diverse as the Greater Manchester area. As a reward for their loyalty, staff here are offered support every step of the way, from ongoing training to opportunities for development and progression. It is the combination of elements such as these that resulted in the business securing the rating of “Good” in its latest report from the Quality Care Commission, with Homecare Team receiving this same consistent rating across all five areas of judging criteria, which encompass the areas of safety, effectiveness, caring, responsiveness, and how well led a care service is. The achieving of this was a definitive milestone for the business, as setting up its operation in the midst of the pandemic made securing a review an arduous process. Achieving such a high rating in their very first review, something they are proud to have maintained consistently ever since, is representative of the quality that Sameera and the team not only strive for, but demonstrably attain. Following on from this well-deserved accolade, Homecare Team has been able to gain contracts with the likes of Bolton Council, reputable nursing homes in its area, the NHS, and a number of private hospitals in the vicinity. As for the comprehensive service suite provided by Homecare Team, this takes the form of the likes of bathing, meal preparation, and mobile assistance. Other services on offer here include medication reminders, shopping, and domestic cleaning, all areas in which a little help goes a long way. This is not all, as since Sameera recognises the importance of companionship, her carers not only aid, but serve as the perfect people for a chat, something that can make all the difference to a person who is alone and needs somebody to talk to. Ultimately, when it comes to capturing the essence of the business, Sameera believes there to be a few things that separate Homecare Team from the home care norm, beginning with its commitment to treating every user of its service like family, no questions asked. As Sameera puts it, “we ensure that their needs are met just like we would our own parents”, something that can be seen in every possible circumstance being afforded the uppermost respect, with all individuals made to feel as comfortable and independent as is humanly possible. Leveraging its close ties with other leading bodies in the field, such as the NHS, Homecare Team is also well-versed in carrying out condition-specific care services, the likes of which include behavioural management and even the performing of home safety checks. With such a wide range of services at its disposal, it is no surprise that the business more than lives up to its claim of consistently exceeding the needs of the individual and their loved ones, something further corroborated through its impressive 9.5/10 score on homecare.co.uk. Beyond the people under its care and its loyal employee workforce, this person-centric approach can be felt in other ways too, such as the charitable causes that the business contributes to wherever possible. From providing food for homeless people both in the UK and abroad to offering donations to support local mosques and their community-driven projects, Sameera and the team are determined to raise money for those in need of it. On the theme of catering to those who may be less fortunate than themselves, Sameera tells us that one of the biggest developments planned for the future of Homecare Team is for it to develop further by extending its residential and supported living services to those for whom it may currently be a financial burden. Although these plans are yet to take any sort of final shape, it is something that the team remain wholly committed to achieving, and they no doubt will do so with the same calibre of excellence that has already defined their journey thus far. A home care environment brings with it a host of challenges that are almost entirely separate from those that can usually be found in other care settings, such as hospitals or nursing homes. At times, it Most Compassionate Home Care Provider 2024 - Greater Manchester
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