28 GHP Q2 2024 Aamira Home Care is a family-owned home care agency based in Annapolis, Maryland. The company focuses on matching clients with caregivers based on the needs, preferences, and personality of clients to ensure that they are receiving the best match. As the company receives its title in the Social Care Awards 2024, we take a closer look at the client-focused approach that has propelled Aamira Home Care to greatness. Aamira Home Care was founded by Charronne Jones over ten years ago as part of her mission to help those in need of assistance with daily living activities without needing to leave the comfort of their own home. With over 30 years of experience in the healthcare field, Charronne has seen first-hand the difficulty of navigating databases when seeking support for a loved one with a debilitating disease or condition and how quickly lives can be turned upside down. The mission of Aamira Home Care is to provide clients with the best possible care while allowing them to remain independent, safe, and comfortable within their own home. The company provides a range of short- and long-term services that can take place either at the client’s home or a facility of their choice. Once a service is requested, clients are first visited by a registered nurse to have their precise needs evaluated in order to create a customised, individualised care plan to be followed by the personal caregiver assigned to that client. Registered nurses will continuously assess the client to ensure that the care plan remains appropriate and apply the necessary modifications as the client’s needs develop over time. Personal caregivers at Aamira Home Care are trained to provide clients with a range of services aimed to ease their everyday activities and allow for the client to retain independence while receiving the appropriate healthcare. Services include providing companionship, light housekeeping, and mobility and transportation assistance, in addition to helping with meal preparation, and medication reminders. Caregivers can assist clients with personal care, taking care of physical and oral hygiene when a client’s condition can make this challenging, as well as assisting clients with exercise and recreational activities when appropriate. Aamira Home Care recognises that its caregivers are the company’s most important asset as the driving force behind its success. All caregivers hold certified, licensed positions within the healthcare field that are verified by the state of Maryland’s licensing and certification board, which has equipped them to provide expert levels of care. Additionally, every caregiver working for Aamira Home Care is CPR and First Aid certified and must complete an intensive orientation and training program once they join the team. Throughout the course of their careers, caregivers are continuously assessed by a registered nurse to ensure that they are maintaining the high standard of care that is expected of them. As well as ensuring quality care for its clients, the company also strives to ensure that all caregivers are happy and satisfied in their role. Aamira Home Care performs regular quality assurance checks within the company to ensure that key areas are continuously being improved upon, such as the level of support provided from managers, receiving constructive feedback, and verifying that client assignments are a good match for both the client and caregiver. The efforts displayed by Aamira Home Care all contribute to ensuring that caregivers are feeling valued and respected by the company. Of course, when selecting professional home care, especially for a loved one, it is important to read first-hand the experiences of previous clients who have used the services. This can provide a peace of mind in knowing that the company’s services have been recommended by those experiencing similar healthcare challenges. Aamira Home Care display testimonials from previous clients on the company website to be accessed by any potential future clients. A review of the company from Chris A. reads, “Aamira Home Care has some of the best caregivers. Their wholesome values really shine through!” Kary N. writes, “I received home care services from Aamira Home Care for a family member and the staff and caregivers were very competent, hardworking, and very compassionate with the care of my loved one. The office staff kept me updated and they were very caring and supportive. I highly recommend Aamira Home Care!” Contact: Charronne Jones Company: Aamira Home Care Web Address: https://aamirahomecare.com/ Most Trusted Family-Owned Home Care Agency 2024 - Maryland
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